I'm an experienced web hosting technical support specialist that assisted customers through chat, phone, and email. I have skills and advanced experience in troubleshooting website issues, DNS management, cPanel, and WHM. I have also helped customers manage their accounts, domains, and another server/system admin tasks. I've also been a part of the Business Support Group as a Subject Matter Expert that supports other representatives in handling their customers.
Joined Nov 10, 2020
Technical Support in Hostpapa
Sr Customer Operations Project Manager
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