Enterprise AI is transforming rapidly from simple chatbots that answer queries to powerful systems that autonomously handle tasks across entire organizations.
In a compelling TechCrunch Equity interview at Web Summit Qatar, Glean CEO and founder Arvind Jain tackled the pivotal question: who will ultimately own your company's essential AI layer?
Glean's Evolution from Enterprise Search to AI Work Assistant
Originally launched as an innovative enterprise search product, Glean has swiftly evolved into a full-fledged AI work assistant that seamlessly connects to internal apps and systems.
This platform intelligently manages permissions, indexes data securely, and delivers contextual intelligence tailored to employee workflows.
Arvind Jain, a former Google distinguished engineer and Rubrik co-founder, envisioned Glean as the foundational layer for enterprise AI from its inception in 2019.
Recent Funding Milestone Signals Investor Confidence
Glean recently secured $150 million in funding at a staggering $7.2 billion valuation, underscoring its leadership amid fierce competition from tech giants.
Jain argues that hyperscalers bundling AI risk commoditizing enterprise tools, leaving companies vulnerable without a proprietary AI layer.
By owning this layer, enterprises gain control over data privacy, customization, and integration, preventing lock-in to big tech ecosystems.
Impact and Future of Work AI
Customers report dramatic impacts, including up to 110 hours saved per user annually, 93% adoption rates, and 20% fewer support requests.
Looking ahead, Glean is pioneering autonomous AI agents with full enterprise context, poised to automate complex workflows at scale.
As consolidation accelerates in the enterprise AI space, Jain emphasizes distinguishing genuine advancements from hype to drive real productivity gains.
Glean's secure-by-design approach positions it to dominate the battle for the AI layer, empowering companies to harness AI on their own terms.
Andrew Lee
