Solutions Architect

Summary

This is a ground floor opportunity to be one of the early team members at hotglue and shape our trajectory. You will experience what being at a scrappy startup is like. What you'll be doing described below one-day could look radically different the next. You will be empowered to identify opportunities that will help us grow and own it.

• Become an expert in hotglue and help our clients and potential clients utilize hotglue to its full potential
• Be the first point of contact for when our customers encounter roadblocks
• Have autonomy to identify, conceptualize, and launch new initiatives to support our clients

The Ideal Candidate

• Foundational knowledge of modern programming languages like Python or JavaScript/Node.js
• Understanding of how REST APIs work and how to make API calls using tools like Postman
• Enjoys speaking with and helping customers, whether it be via written communication or calls
• Strong written communication skills and can explain complex technical concepts to engineers and non-engineers alike
• Ability to improvise and develop creative solutions when common approaches fail. Understand the trade-offs in employing different engineering solutions to a problem, valuing pragmatism over idealism
• (Bonus) Can write and understand Python code to help our customers debug issues

Tech Stack

• Frontend in React, Next.js
• Backend in Python, Node.js
• AWS, Docker
• GitHub, Linear, Slack, Notion

Benefits

• Competitive salary
• Home office - Apple equipment and anything else you need to be productive
• Paid family leave - whatever you need, they come first
• Ground floor opportunity to be an early member of a fast growing venture-backed startup

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hotglue is an equal opportunity employer. We aim to create an environment where every team member at hotglue feels like they belong so they can have a greater impact on our business and customers. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.