Revenue Operations Manager

About Soraban

Soraban helps accounting firms and finance teams work smarter by combining automation, AI-powered workflows, and modern tools into one platform. Our customers rely on us during their most critical moments, especially during the accounting busy season, and we take that responsibility seriously. If you are customer-obsessed, curious about technology, and energized by solving real problems, you will feel at home here.

The Role

Soraban is building an AI platform for accounting firms to automate client data intake and tax prep workflows. With fast-growing ARR and accelerating demand, we’re hiring a Director of Revenue Operations to architect and optimize the systems, processes, and insights that fuel GTM velocity.

This role is expected to come into office 5 days a week in our Tempe, AZ office or Austin, TX office. You’ll be initially reporting to the CEO.

What You Will Do

Build & Optimize the Revenue Engine

• Own end-to-end RevOps strategy, infrastructure, and execution across the full customer lifecycle.
• Design and manage scalable processes for pipeline management and forecasting.
• Manage our GTM tech stack (CRM, automation, analytics, enablement).
• Ensure data integrity, visibility, and consistency across all revenue systems.

Enable GTM Teams

• Partner closely with Sales, Marketing, and CS leadership to operationalize targets and KPIs.
• Build dashboards, insights, and automated reporting that improve decision-making and performance.
• Drive initiatives to help reps close faster, onboard better, and deliver consistent customer value.

Analyze & Collaborate

• Identify bottlenecks across the funnel and work with teams to improve.
• Report customer behavior and revenue trends to inform GTM strategy and product prioritization.
• Work cross-functionally with Product, Finance, and Leadership to align forecasting, planning, and strategic initiatives.

What We Are Looking For

Required

• 3+ years of Revenue Operations experience in B2B SaaS
• Deep experience with CRM systems (HubSpot or Salesforce), revenue analytics, automation tools, and GTM workflows.
• Proven ability to build and scale RevOps foundations in a fast-growing startup.
• Analytical and modeling skills — comfortable making decisions with data.
• Experience at a Series A–C stage company.
• Strong communication skills and enjoyment of cross-functional work.
• Comfortable operating in a high-velocity environment.

Nice to Have

• Experience supporting GTM function within the accounting, tax, or professional services industry.
• Expertise in Hubspot.
• Prior ownership of revenue systems implementation.

Why Join Soraban

• Make a direct impact on customers during their most important workflows
• Work with modern technology at the intersection of accounting, automation, and AI
• Join a growing team that values ownership, curiosity, and customer obsession
• Build a strong foundation for growth into Customer Success, Product, or Technical roles