Operations Lead

Company: Lamar Health

What do we do: We take care of shitty paperwork for very expensive drugs.

Location: Remote

Type: Contract-to-Hire (Part-Time or Full-Time)

Compensation: Competitive + mission-driven impact

About Lamar Health

At Lamar Health, we’re on a mission to fix the paperwork bottleneck that delays access to life-saving medications.

Every day, patients are held back by insurance red tape — endless prior authorizations, forms, and policies.

We believe AI + smart operations can change that.

We’re building tools that automate messy, manual healthcare paperwork so that patients get the treatments they need, faster.

What You’ll Do

• Work at the intersection of customer, sales and engineering to communicate client requirements, what is already built, what needs to be configured for their workflow and what tasks need to be taken care of by operations team members or engineering based on priorities and timelines.
• Help shape product roadmap
• Develop process and documentation of process to assist in onboarding new customers quickly
• Work with sales and engineering team to provide feedback on pain points customer talks about

You Might Be a Good Fit If:

• You’re great at getting LLMs to work for you (even when the source material is dense or confusing).
• You have strong English writing skills — you know how to keep things clear, sharp, and simple.
• You have a detail-first mindset but can move fast without getting bogged down.
• You’re excited about healthcare innovation and using AI for real impact.
• You like solving messy problems, independently and creatively.
• You feel a need to take ownership over a problem and don’t mind telling people what they need to do to get to a resolution
• You like to learn

Bonus Points For:

• Experience in healthcare, pharmacy, or insurance (but not required).
• Prior experience working in a startup or a fast-paced environment (not required).

Why Join Lamar Health?

• Mission-driven work: Help people access life-saving medications faster.
• Flexible, remote team
• Learn at the edge of AI: Get hands-on with real-world prompt engineering.
• Be early: Join a growing startup where your work has outsized impact.
• Competitive compensation, this is a contract-to-hire full time position

How to Apply

Instead of a traditional cover letter and resume, we’d like you to complete a short task to show how you work:

Step 1:

Review the attached PDF policy for Evenity: https://www.healthalliance.org/documents/policy/2756P.

Step 2:

Use an AI tool (ChatGPT, Claude, Gemini, etc.) to create:

• A simple checklist of all the approval requirements for the medication.
• A short description (1–2 paragraphs) explaining:
  • How you used the AI tool.
  • What prompts you wrote.
  • Any challenges you encountered.

Step 3:

Send us your:

• Checklist (Google Doc, Word Doc, or PDF).
• LLM usage notes (can be included in the same document or separately).

👉 Submit your test and any brief intro about yourself to: eesha at lamarhealth dot com

Note: You don’t need prior healthcare experience — we’re evaluating your ability to take unstructured information, organize it, verify it is good and document a process for others to take on.