Founding Payroll Implementation Manager

About the Role

We’re winning deals against billion-dollar legacy payroll providers - and we’re hiring a Founding Implementation Manager to onboard, implement, and launch new customers on Hammr’s payroll & HR platform.

You’ll own the customer journey immediately post-sale: onboarding, migration, setup, training, running first payrolls, and ensuring customers are confident, compliant, and delighted. You’ll work directly with the founding team, solve real customer workflows, and influence the future of our product and Launch/Success team.

If you love implementing, delighting customers, and finding joy in helping customers _win…you’ll thrive here.

Why We’re Hiring & Why This Role Matters

Construction companies are switching to Hammr because legacy systems and generic payroll platforms fail under the weight of prevailing wage, certified payroll, union, job costing, and field-to-finance workflows.

We’re growing quickly. We need help getting customers live smoothly and confidently.

As our Founding Launch Manager, you will:

• Onboard, implement, and launch new customers from kickoff → Go-Live
• Improve our onboarding playbooks and define what “white-glove” means at scale
• Be the trusted partner to contractors as they run their first payrolls

You’ll help take customers from “signed” to “we love Hammr!” And your fingerprints will be on the future of Launch & Customer Success.

Why Hammr Is a Unique Opportunity

• De-risked early-stage PMF → We have strong demand, signed customers, scheduled implementations, case studies, and customer love.
• Mission-critical product → Payroll happens weekly. When we deliver, customers stay.
• Customers love us → We replace spreadsheets, late nights, and compliance fear with clarity and automation. We’re basically payroll therapists.
• Clear competitive edge → Generic payroll providers fail at construction; we specialize in it.
• Authentic industry brand → From our Bred to Build Construction Podcast to our large construction audience, we’re part of a community.
• Massive $2.2T industry → Construction is massive market, underserved, and under-digitized. The upside is enormous.

Requirements

What You Need

• 3+ years launching payroll implementations for customers at ADP, Rippling, Deel, Paychex, Gusto, Paylocity, or similar
• Strong understanding of payroll (taxes, PTO, deductions, job costing, etc.)
• Ability to run first payrolls and validate accuracy
• Comfort in gathering, cleaning, and migrating payroll & HR data
• Excellent communication across Payroll Admins, HR, Accounting, Controllers, PMs
• Strong project management & attention to detail
• Comfort in a fast-paced environment and ability to refine playbooks as you go
• High ownership, proactivity, and a deep desire to help customers win

Bonus Points

• Familiar with prevailing wage, certified payroll, union, or multi-state payroll experience
• Construction experience
• Experience with Account or ERP systems
• Ability to write onboarding playbooks, SOPs, and internal docs
• Love solving complex workflows and compliance puzzles
• Startup/early-stage experience (Series B or earlier)

Soft Skills

• You respond quickly. You don’t leave customers hanging; you communicate fast and clearly.
• Detail-obsessed. You know small payroll mistakes create massive headaches.
• Help-first mindset. You lead with listening and solve real workflows, not just teach buttons.
• Owner mentality. You take pride in smooth launches and solving problems proactively.
• Clear communicator. You simplify complex things into plain English.
• Grit. Payroll can be intense but you stay calm, responsive, and solutions-oriented.
• Builder mindset. When something is unclear or broken, you improve it and document it.
• Curious + product-minded. You dive into workflows and bring insights back to engineering.
• Constant learner. You stay sharp on payroll, compliance, and new features.

Benefits

• Competitive salary + equity
• Health, dental, and vision coverage
• Work closely with founders
• Meaningful career growth
• Ability to shape the future of Launch & Customer Success at Hammr

What It’s Like To Launch With Hammr: “I just really loved it” 🚀