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Organization | Country | Industry | Founded | Size | Actions | |
---|---|---|---|---|---|---|
![]() TrackingplanAutomated QA for your Digital Analytics | 2021 | 6 - 10 employees | ||||
![]() REVERChanging the way people buy by giving superpowers to shoppers | 2022 | 11 - 50 employees | ||||
![]() BeauWorkflows for repetitive customer-facing tasks | 2021 | 1 - 5 employees | ||||
![]() InvopopWe help global software companies comply with local tax reporting | 2021 | 6 - 10 employees | ||||
![]() SolarMenteHome electrification at $0 upfront cost | 2021 | 51 - 250 employees | ||||
![]() PayflowA mobile app. It allows employees to get paid their salary on-demand. | 2020 | 11 - 50 employees | ||||
![]() InvofoxINVOFOX is the document processing AI for software companies | 2015 | 11 - 50 employees | ||||
![]() Yuma AI## What is Yuma AI?Yuma is automating customer support by providing an AI Support Agent orchestration platform. Yuma provides autonomous AI agents dedicated to customer service and e-commerce.We integrate directly with help desk software (Zendesk, Kustomer, Gorgias, etc.) and focus on helping large Shopify brands deal with their high volume of support requests.Top merchants using Yuma can automate up to 80% of their support tickets fully autonomously.## Why do Shopify merchants need Yuma?There are thousands of large Shopify merchants around the world generating $10M+ a year. Most of them have taken over some niches and are great at what they do: selling their products.But they all have one thing in common: they all hate customer support. It's a burden for them and a huge source of cost, as they receive hundreds of requests per day. Some of them have dozens of support agents on staff, usually offshore, and the overall quality is still often pretty poor while staff turnover remains high.Those merchants have been promised automation for years but have always been disappointed by the outcome. As customers, we have all had to live through a terrible support automation experience before, so this is no secret, and everyone knows that the current state of the technology is quite bad.## Yuma is solving this in a few ways:Yuma isn't just another RAG chatbot. Our platform provides autonomous AI agents dedicated to support and ecommerce.These agents are powered by knowledge, follow processes, and are managed by our in-house AI orchestration technology. This ensures safety, control, and quality at every step.We believe that to truly automate customer support, we must develop a platform that mimics the actions of a human support agent. That's exactly what we've been doing.Currently, our top merchants are automating 60% of their support tickets through Yuma. Yuma can fetch information from external services and take actions in other apps as needed to resolve each ticket.We are laser-focused on building the best AI support agent platform and aim to achieve 80% true automation in the next few months.## Fun FactYuma got started by accident. This is my third YC startup after Socialcam (W12) and Triplebyte (S15). I released Yuma as a prototype for fun in mid-December 2022 and was overwhelmed with demo requests. That's when I knew I was onto something and had to turn this into a real company, once again. | 2023 | 11 - 50 employees | ||||
![]() REVERWe receive any product in 24h anywhere on the planet, but... Why can't we also return & get refunded just as quickly?REVER is a game-changing shopping experience that makes eCommerce returns possible in 2 clicks and refunds in 24h.The REVER team is shaping the future of eCommerce bringing frictionless, superfast and sustainable returns to everyone, anytime, anywhere. Because returning should be as easy as buying. REVER's ambition is to dominate ALL eCommerce post-sale services by creating the world's first global platform for online returns.REVER is currently handling +100M€ in yearly returns, with more than 50M€ in revenuesIf you are an eCommerce and want to revolutionise your returns experience find out more at: www.itsrever.com | 2022 | 11 - 50 employees | ||||
![]() InvopopWe help global software companies comply with local tax reporting | 2021 | 6 - 10 employees | ||||
![]() FactorialSoftware Development Human Resources Management Systems (HRMS) Barcelona, Barcelona | 2016 | 501 - 1000 employees | ||||
![]() Traslado Aeropuerto LondresWe are providing Airport Taxi Transfer Services in UK, based in London & Spain | - | Not Specified | ||||
![]() InsitusDigital marketing and advertising | - | Not Specified | ||||
![]() PhysisPhysis - Digital marketing and Social media growth, specialized on lnstagram, Tiktok, Facebook and LinkedIn. Quality and exclusive personalized service. | - | Not Specified | ||||
![]() Canary Diving AdventuresScuba Diving Training Centre | - | Not Specified | ||||
![]() Moos IbizaCarrer Vall des Roncal, 19, 07840 Santa Eulària des Riu, Illes Balears, Spain 0034682466035 | - | Not Specified | ||||
![]() CR Life Sc InsightsMarket research and analysis | - | Not Specified | ||||
![]() NavitappNavitapp is a smart itinerary planner for millennial travelers who want to save time and get a personalized trip. Unlike other travel applications, Navitapp creates 3 entirely planned routes to choose from in just a couple of clicks. | - | Not Specified | ||||
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