Surjeet Singh

I am a multitalented leader with comprehensive experience leading multiple site operations and businesses from startup to Firmmakers. I have a history of improving productivity, sales, client/customer loyalty, experience and ratings while increasing employee engagement and retention as well as record profitability.My core focus areas have been on results, process [making it easier for customers to do business with an organization as well as make life better for employees], customer satisfaction and developing future leaders and staff to further their career and understand. Known for delivering exceptional results in all areas.

★ Specialities:

► Online Reputation Management
► Social Media Management and Engagement
► Search Engine Optimization
► iOS
► Android
► Lead Generation
► Startup domain , Selling Premium Domain Names
► Helping Name/Rebrand Companies, Products, Startups etc;
► Multi-site Operations Management
► Paid Ad Optimization (Google Adword, Bing Ad, Facebook Campaigns)
► Culture Change and Transformation
► Operations Leadership
► Customer Service, Sales, Support
► Employee Development and Core, Inspiring Leadership
► Information Technology, Software Development, Knowledge Management, CRM and Telecom
► Workforce Management and Planning
► e-Commerce and SaaS
► Process Improvement and Root Cause Creation and Analysis
► Project and Program Management
► Customer and Employee Satisfaction + Engagement
► Reporting and Analytics