Roland adam Banggollay

Roland adam Banggollay

Technical Support Level 3 @ RingCentral B2B - Video, Meeting, Application, IVR Etc.

PersonCaloocan, Philippinesroland-adam-banggollay-16565446603145
A job

About

- Top 10 ranked agent over six times
- Promoted to top support tier group within six months
- Assist resolution team with answering questions for new agents
- Diagnosed and resolved technical hardware and software issues involving internet connectivity, email,voip and applications
-Handled trouble tickets with support interventions for urgent issues
-Identified and escalated priority issues per client specifications
-Performed PC Tune-Up's, Antivirus and Hard drive backup package installation

Arts & EntertainmentSaaS & Software

Looking for

A job

Highlights

Highlights coming soon

Notable work and milestones will show up here.