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richard john

Product Marketer (CONTUS) 


Join Date

October 2020

Country

India

Gender

Male

Age

Not Specified


About richard john

Richard is a Product Marketer, helping providers of the various industries like healthcare, education, etc., to elevate their conversation value with the help of powerful communication solutions to drive better communication experience

Companies & Work

MirrorFly

MirrorFly

MirrorFly is a customizable messaging SDK and chat API that enables businesses to offer in-app messaging for their mobile, web, and consumer applications. The platform provides the client SDK, the necessary front-end UI, and backend system for seamless communication among users, from one-on-one messaging and group chat, to massive-scale channels. Our chat solution serves a diverse number of industries and use-cases from eCommerce, on-demand, banking, OTA, and enterprise messaging to online communities, live video streaming, gaming, and dating.

MirrorFly includes an auto partitioning feature which automatically splits or merges chat rooms based on the audience size in order to maintain a steady level of engagement. Smart throttling helps the audience follow conversations by controlling the speed of messages that are displayed. Users can setup custom dictionaries to automatically prevent spam messages and filter profanity. Moderation tools help monitor and moderate chat rooms, as well as manage abusive users by freezing channels, muting users, removing/banning users from chat rooms, and deactivating users entirely.

MirrorFly enables businesses to interface with conversational bot brains and integrate them into their application's chat and messaging experience. Push notifications are sent in real-time to update users who are away from the app, while admin messages display user activity and notices to other users within chat channels. Users are able to send files and custom data such as videos within chat messages using the file transfer feature and auto-thumbnail generation turns these files into thumbnails viewable in the messaging window. Read receipts help track the read status of messages, and typing indicators display whenever a user on the other end is typing, in real time.

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