Join Date
December 2020
Country
Gender
Male
Age
Not Specified
About JAIKAUSHIK K
Companies & Work
Guidanz Technolgies Pvt Ltd
Mentor other Technical Product Specialists Act as a leading liaison working pro-activity with Product Management and R&D Acts as a recognized subject matter expert for a given product or set of products within a support team Assists in managing the customer relationship with respect to escalated product issues Provides technical assistance outside of ‘standard working hours’ to their support team and/or the duty engineers (on-call support engineers), or managers to assist with High Severity product issues Acts as a technical support lead for One Identity's cross portfolio and acquisition integration initiatives Participates in global projects to help lead & drive continuous improvements within the organization
Etisalat
Effectively manage and develop team including work assignment, personal development and career planning Works with team members to identify areas of focus, where training may improve team performance, and improve incident resolution Maintaining energy and focus when work is challenging, providing guidance and mentoring and developing staff Partners with routing manager to adjust, improve, and compare actual hours to planner hours; conduct variance analysis by workgroups/call loads organization Work well in fast paced and Agile development environment and drive continuous improvements Execute performance and career development discussions Provide coaching on technical and managerial issues, nurture strong performers within the technical
Education
ANNA UNIVERSITY
Computer Science, Major
Sri Balaji Polytechnic College
Computer Science, Major
