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Nekojam

Online Pet Store

Job Positions

Store Keeper / Warehouse Assistant

Part Time

Our Opportunity: At the heart of what we do, we take pride in ensuring our customers get their orders accurately, and on time. We’re looking for a team player who garners job satisfaction in putting a smile on our pet parents’ faces, and working hard to support the many dispatches we fulfil on a daily basis! You will work in a cool, air-conditioned environment. What You’ll Do: Handle, check, pick, pack and store incoming products Inspecting goods to ensure they are accurately delivered and of acceptable, sellable quality Maintaining warehouse cleanliness Packing outgoing deliveries in a timely and orderly fashion Requirements: Must be at least 21 years of age Able to work independently Must be able to lift up to 35kg Be responsible, organized and timely Be able to read and converse in English and Mandarin Added incentive for working shifts (Saturdays/Sundays) Retirees are welcome to apply. If you are interested in this job, please email enquiry@nekojam.com with: A short introduction about yourself (at least 200 words) Your Resume Study Transcripts Expected Salary Only shortlisted applicants will be contacted within 2 weeks.

SingaporeSalary Not Disclosed

Order Processor and Customer Service

Full Time

Our Opportunity: Our pet parents demand top-notch service, and it’s no surprise that they have come to expect it from the Nekojam brand. If you have a knack for multi-tasking, problem-solving, are confident to work in a fast-paced environment, and adopt a customer-centric attitude towards whatever you do, we want you on board to helm our operations! What You’ll Do: Process sales orders daily for hungry furry friends Initiate and oversee the picking and packing process Follow through the entire order cycle from receipt to final delivery. Maintain inventory systems for purchasing accuracy Answer customer queries for orders, deliveries and payments Exceed customer experience expectations and remain customer focused through all interactions Job Requirements: You must possess a love for pets and have an empathetic disposition Enjoy building customer relationships Possesses a good approach to customer care, including good listening skills and call handling Minimum secondary school/N or GCE O levels qualification Experience in a Customer Service related field is preferred Excellent verbal and written proficiency in English Strong typing skills (min 40 wpm) Proficiency in Mandarin is preferred but not a necessity Be able to handle challenging customers via multiple inbound channels Be able to work independently and proactively Added incentive for working shifts (Saturday/Sunday) Why You Should Join Us: Heavily discounted prices on pet supplies Work alongside a team of like-minded, motivated teammates Bring your pet to work… To play! If you are interested in this opening, please email enquiry@nekojam.com with: A short introduction about yourself (at least 200 words) Your resume Study transcripts Expected salary Your portfolio (if applicable) Only shortlisted applicants will be contacted. We can’t wait to have you on board. 🙂

SingaporeSalary Not Disclosed

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