Zomato, Swiggy's 'quick' food foray irks restaurant owners

Quick Summary:

Restaurants are upset with Swiggy and Zomato for launching standalone apps, Snacc and Bistro, which deliver quick meals using customer data, moving beyond their role as marketplaces.

Restaurants plan legal action, citing unfair competition, while expressing concerns about potential customer migration to private-label products sold on the new apps.

Restaurants said that by selling private labelled food, they are essentially becoming food service players and not limiting themselves as marketplaces which is what their core operational model is meant to be.

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Article Details

Author / Journalist: Asmita Dey

Category: EconomyBusiness

Markets: IndiaBangladeshOman

Topics: Swiggy NRAI Quick food delivery Food delivery services Zomato Business news

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2025-01-10 @ 08:17:34 (7 hours ago)

News Timezone: GMT +5:00

News Source URL: timesofindia.indiatimes.com

Language: English

Article Length: 710 words

Reading Time: 4 minutes read

Sentences: 28 lines

Sentence Length: 26 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © Times of India

News ID: 25021417

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About Times of India

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