Zomato launches food rescue feature, enabling users to claim cancelled orders

Quick Summary:

Zomato clarified that the practice is in the process of going live and the original customer still pays the cancellation fee as the feature aims to curb food wastage and not increase cancellation.

Delivery partners will be fully compensated for the entire trip, from pickup to drop-off at the new customer's location.

The payment made by the new customer will be distributed between the original customer (if the payment was made online) and the restaurant partner.

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Article Details

Author / Journalist: Akshita Toshniwal

Category: StartupsEconomyBusiness

Markets: India

Topics: Policy Customer Feature Zomato Wastage Food Original Cancelled Order Cancellation Orders

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2024-11-11 @ 08:03:28 (4 days ago)

News Timezone: GMT +8:00

News Source URL: yourstory.com

Language: English

Article Length: 331 words

Reading Time: 2 minutes read

Sentences: 21 lines

Sentence Length: 16 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © YourStory

News ID: 23511134

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