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Yelp’s chief product officer talks AI and authenticity

TechCrunch LogoTechCrunch14h ago

Yelp’s chief product officer talks AI and authenticity - TechCrunch

Quick Summary:

The first is, the real differentiator of Yelp is the hundreds of millions of reviews that we have.

And then on the pro side, there’s a lot we can do to help them qualify leads, whether it’s asking questions on their behalf, whether it’s making sure that they never miss a call by having an assistant for them, by guiding them on how users might prefer their response, whether it’s structured or unstructured.

Even better than that, it is able to go through all of the reviews that we have, understand when other consumers are referring to those spices — so it could be a different spice, but it understands now that those grocery stores actually carry these types of spices.


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Article Details

Author / Journalist: Anthony Ha

Category: Technology

Markets:

Topics:

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2024-08-04 @ 16:00:00 (14 hours ago)

News Timezone: GMT -5:00

News Source URL: techcrunch.com

Language: English

Article Length: 3053 words

Reading Time: 17 minutes read

Sentences: 141 lines

Sentence Length: 22 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © TechCrunch

News ID: 21917880

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