What are my rights if my home is flooded or damaged?

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The story "What are my rights if my home is flooded or damaged?" was covered 3 days ago by BBC Business, a news publisher based in United Kingdom.

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What are my rights if my home is flooded or damaged? - BBC Business

Quick Summary:

The Energy Ombudsman, an impartial referee following complaints, points out that residents without power should be kept updated on the situation and on their right to compensation by their local distributor.

Buying insurance should not be any different to normal, but the extra risk is covered by the scheme - through a levy on insurers - rather than by individual companies.

There are rules in place that mean compensation may be paid, external by the local electricity distributor.