Ushur recognized as a leading vendor for LLM and Hyperautomation in the 2024 Gartner Hype Cycle for Healthcare Payers

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Ushur’s Customer Experience Automation highlighted across AI-first categories in Gartner’s latest analysis of emerging technologies and trendsSANTA CLARA, Calif., Aug.15, 2024 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced its recognition in the 2024 Gartner Hype Cycle for Healthcare Payers, an annual report tracking emerging technologies along their evolution towards market maturity.

Gartner states, "AI/ML, low-code/no-code development platforms and GenAI are the top three automation-enabling technologies that respondents indicate they have deployed or plan to deploy within the next two years.” Ushur’s Experience Operating System (XOS) offers GenAI-powered member engagement through no-code AI Agents, making proactive self-service a strategic play in healthcare payers’ overarching hyperautomation initiatives.

Backed by leading investors including Third Point Ventures, 8VC, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation solutions are currently in production at some of the leading healthcare and insurance companies across the globe, including Irish Life, Aflac, Unum, Aetna and Cigna.

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Author / Journalist: Ushur

Category: Technology

Markets: China

Topics: Experiences Hyperautomation Experience Healthcare Ushur Gartner Customer Member Automation Hype Payers

Source Website Secure: Yes (HTTPS)

News Sentiment: Negative

Fact Checked: Legitimate

Article Type: News Report

Published On: 2024-08-15 @ 15:00:00 (10 hours ago)

News Timezone: GMT +8:00

News Source URL: globenewswire.com

Language: English

Article Length: 607 words

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