Temu sellers struggle with disputes amid complex company structure outside China

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The story "Temu sellers struggle with disputes amid complex company structure outside China" was covered 5 hours ago by SCMP, a news publisher based in Hong Kong.

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Temu sellers struggle with disputes amid complex company structure outside China - SCMP

Quick Summary:

Sellers on the app from China’s PDD Holdings are finding it difficult to resolve disputes over withheld earnings, which must be done outside the mainland.

These agreements specify that disputes must be submitted to the Hong Kong International Arbitration Centre, placing them outside the jurisdiction of domestic judicial and regulatory bodies.

Some merchants are unhappy with Temu’s refund-only policy, which allows consumers to request refunds without returning products or providing proof of loss or damage, raising concerns about potential abuse.