Tata AIA Insurance asked to refund Rs 2.47L: Case overview & precautions

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Tata AIA Insurance asked to refund Rs 2.47L: Case overview & precautions - Business Standard

Quick Summary:

The grant of the reliefs is discretionary upon the Commission, and based on the case made out by the parties, the commission may/not grant the reliefs to the extent sought.

The purchaser can also opt to pursue its claims before the Ombudsman, failing which, the purchaser can approach the Consumer Commission.

The Irdai has set up an Insurance Ombudsman, who acts as an external authority to adjudicate disputes between insurer and purchaser.