Sonos CEO apologizes for botched app redesign, promises month-by-month updates

Quick Summary:

Restoring previously present features is Sonos' No.1 priority.

Sonos issued a redesigned app in May, and what lots of customers noticed about it wasn't the refreshed look, but the things from the previous design entirely missing.

Now, nearly three months after shipping, Sonos leadership has pivoted from excitement about future innovations to humility, apology, and a detailed roadmap of fixes.

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Article Details

Author / Journalist: Kevin Purdy

Category: Technology

Markets: United States

Topics: Apologies Patrick spence Tech Sonos Sonos Ace Software updates

Source Website Secure: Yes (HTTPS)

News Sentiment: Negative

Fact Checked: Legitimate

Article Type: News Report

Published On: 2024-07-25 @ 19:53:41 (12 hours ago)

News Timezone: GMT -5:00

News Source URL: arstechnica.com

Language: English

Article Length: 224 words

Reading Time: 2 minutes read

Sentences: 25 lines

Sentence Length: 9 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © Ars Technica

News ID: 21777481

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Official Website: arstechnica.com

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News Last Updated: 9 hours ago

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Publisher ID: #32

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