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Sonos Can't Release Old App for Customers Unhappy With Design Changes

MacRumors LogoMacRumors1d ago

Sonos Can't Release Old App for Customers Unhappy With Design Changes - MacRumors

Quick Summary:

Spence said that he was "hopeful" the old app would be able to be re-released up until "very recently" as an alternative for people having issues, but Sonos found that doing so would ultimately make the issues worse because of backend updates to cloud servers and the software that runs on speakers.

Sonos won't be able to re-release its old app to appease customers that have been dissatisfied with the new version of the app, Sonos CEO Patrick Spence today said on Reddit (via The Verge).

Earlier this month, The Verge reported that Sonos was considering bringing back the original version of its app, and Sonos was reportedly hopeful that allowing customers to revert to the old app would provide an interim solution as the company works to improve the new app.


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Article Details

Author / Journalist: Juli Clover

Category: Technology

Markets:

Topics:

Source Website Secure: Yes (HTTPS)

News Sentiment: Negative

Fact Checked: Legitimate

Article Type: News Report

Published On: 2024-08-20 @ 16:23:00 (1 days ago)

News Timezone: GMT +8:00

News Source URL: macrumors.com

Language: English

Article Length: 1138 words

Reading Time: 7 minutes read

Sentences: 50 lines

Sentence Length: 23 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © MacRumors

News ID: 22188103

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News Last Updated: 1 days ago

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Publisher ID: #119

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