Slack is turning into an AI agent hub. Should it?

Quick Summary:

The head of Slack, Denise Dresser, tells TechCrunch she is shifting the business chat platform into a “work operating system,” specifically by making Slack a hub for AI applications from Salesforce, Adobe, and Anthropic.

Slack adding AI agents to its messaging service doesn’t seem to be an obvious exception.

The head of Slack tells TechCrunch that every CEO is asking for AI features, such as ways to quickly catch up on team discussions or tools to surface information buried in some database.

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Article Details

Author / Journalist: Maxwell Zeff

Category: Technology

Markets: United StatesTaiwan

Topics: Slack AI agents Salesforce AI SaaS Enterprise Enterprise Solutions TC

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2024-09-17 @ 00:01:37 (11 hours ago)

News Timezone: GMT -5:00

News Source URL: techcrunch.com

Language: English

Article Length: 1374 words

Reading Time: 8 minutes read

Sentences: 56 lines

Sentence Length: 25 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © TechCrunch

News ID: 22553429

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Official Website: techcrunch.com

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News Last Updated: 11 hours ago

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