Shoppers projected to return $890B in merchandise this year

Quick Summary:

According to an estimate by the National Retail Federation, returns will amount to 16.9% of retailers’ annual sales in 2024.

Other research also suggests retailers’ return policies are becoming critical to attracting shoppers.

In August, Amazon introduced a program that lets merchants using its fulfillment services issue product refunds without customers returning their purchases, an effort aimed at reducing costs for sellers.

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Article Details

Author / Journalist: Tatiana Walk-Morris

Category: EconomyBusiness

Markets: United States

Topics: According Techtarget Retail Policies Shoppers Return Other Returns Retailers Billion 2024

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2024-12-12 @ 13:00:00 (3 days ago)

News Timezone: GMT +8:00

News Source URL: retaildive.com

Language: English

Article Length: 479 words

Reading Time: 3 minutes read

Sentences: 25 lines

Sentence Length: 20 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © Retail Dive

News ID: 24410789

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Main Topics: EconomyBusiness

Official Website: retaildive.com

Year Established: 2012

Headquarters: United States

News Last Updated: 2 days ago

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