Shiprocket launches Copilot to help MSMEs become self-reliant in fast-paced ecommerce landscape

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Economic Times Logo Economic Times 5d ago

Shiprocket launches Copilot to help MSMEs become self-reliant in fast-paced ecommerce landscape - Economic Times

Quick Summary:

The new tool leverages generative AI to give data-driven insights to ecommerce queries, optimising decision-making and improving customer experience for MSMEs.

Goel says that the everyday challenges faced by small businesses in the ecommerce space encouraged them to devise a solution.

The company plans to continually upgrade Copilot’s capabilities with enhanced data analytics, predictive insights and advanced AI-driven recommendations, making the process smooth for merchants and fuelling the journey towards self-reliance.