Salesforce outage disrupts businesses across Asia Pacific

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Salesforce outage disrupts businesses across Asia Pacific - Korea Economic Daily

Quick Summary:

Salesforce on Friday said its service was disrupted around 3 p.m.local time in Seoul and end users could not access the service.“At 05:55 UTC on November 15, 2024, the Salesforce Technology team became aware of a service disruption impacting instances across multiple Data Centers,” the company said in an incident report, referring to Coordinated Universal Time, the primary global time standard used to regulate clocks and time.

Salesforce Inc., the world’s top customer relationship management (CRM) platform, is grappling with a major service outage affecting more than one hundred companies and government bodies across the Asia Pacific region.

Salesforce performed a rollback, the process of reverting a software application to its former state, after its investigation showed that a recent change could have triggered the outage.“The team has rolled back all production instances and is conducting final checks.