Rethinking Disaster Preparedness

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Rethinking Disaster Preparedness - Forbes

Quick Summary:

A $3B+ enterprise like CrowdStrike certainly has robust governance and software practices, but this incident underscores exactly what can happen when something as innocuous as a routine update doesn’t follow prescribed procedures.

The time and resources required for the manual remediation of millions of devices, tools and systems, as well as the extraordinary cost of lost business, will be difficult or even impossible to accurately quantify, but “colossal” seems like an appropriate adjective.What a ride.

Some more practical lessons underscore the importance of not only having good governance and process documentation but also having the enforcement and checks and gatekeepers that ensure those critical processes are being followed to a T.