‘Proud northerner’ raises £2.25m for business Mojo-CX

Quick Summary:

The business, which also has an office in Birmingham, will use the funds to develop its technology by introducing new features, such as voice AI and automated quality assurance to benefit agents in real-time.

The investment included £1m from the Northern Powerhouse Investment Fund II, which recently announced that it had invested £50m in Northern businesses within 10 months of its inception.

Mojo-CX says it is using AI to analyse customer service conversations, train call handling staff and enhance the user experience for millions of consumers.

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Article Details

Author / Journalist: Patrick Killeen

Category: InvestingBusiness

Markets: United Kingdom

Topics: Investment Business Founded Praetura Mojo-cx Tools Proud Raises Northern Businesses Npif

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2025-01-17 @ 21:33:50 (6 days ago)

News Timezone: GMT +8:00

News Source URL: businesscloud.co.uk

Language: English

Article Length: 358 words

Reading Time: 2 minutes read

Sentences: 9 lines

Sentence Length: 40 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © BusinessCloud

News ID: 25363309

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Headquarters: United Kingdom

News Last Updated: 16 hours ago

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