Ordinary People Are Absolutely Repulsed by AI-Powered Customer Service

Quick Summary:

Customer service workers are some of the most threatened by AI automation, and a lot of corporate leaders sound more than happy to let those workers lose their jobs.

But here's a loss that their companies can't afford: paying customers.Why bring that up?

AIs, while possibly useful at filtering customers down to the right places, can be yet another unwanted intermediary that's also frustrating to communicate with.

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Article Details

Author / Journalist: Frank Landymore

Category: Technology

Markets: United States

Topics: Artificial Intelligence Ai chatbots Jobs The digest Generative ai

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2024-07-13 @ 14:30:54 (3 days ago)

News Timezone: GMT +8:00

News Source URL: futurism.com

Language: English

Article Length: 470 words

Reading Time: 3 minutes read

Sentences: 19 lines

Sentence Length: 25 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © Futurism

News ID: 21656300

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About Futurism

Main Topics: Technology

Official Website: futurism.com

Update Frequency: 8 posts per day

Year Established: 1997

Headquarters: United States

News Last Updated: 10 hours ago

Coverage Areas: United States

Ownership: Independent Company

Publication Timezone: GMT +8:00

Content Availability: Worldwide

News Language: English

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API Access: Available (JSON, REST)

Website Security: Secure (HTTPS)

Publisher ID: #68

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