Online vs offline retail: Industry divided over Piyush Goyal's comments

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Online vs offline retail: Industry divided over Piyush Goyal's comments - Business Standard

Quick Summary:

Small retailers have largely supported Goyal’s statements, while industry bodies argue that e-commerce has actually benefited smaller retailers.

However, sources from a large e-commerce firm said the minister’s comments were unexpected.“The minister’s comments are unexpected and completely contrary to what we are hearing from our small sellers,” said a source from a large e-commerce company.

Meanwhile, industry bodies such as the Confederation of All India Traders (CAIT) argue that foreign companies like Amazon, through their investments, are seeking to capture the Indian market by creating unhealthy competition.“Foreign investments should be scrutinised to ensure they positively contribute to the local economy and do not merely sustain operations that are not yet profitable.