Ola Electric claims it has addressed 99.1% of complaints received

Quick Summary:

The EV maker has come under intense scrutiny over customers taking to social media platforms to express dissatisfaction with its services.

CCPA has also ordered the company’s ride-hailing platform Ola Consumer to implement consumer-friendly changes, including offering refund options and providing receipts for auto rides after the watchdog observed that its no-questions-asked refund policy only provided coupon codes for future rides, without giving consumers a choice for bank account refunds.

In the BSE filing, the company reiterated that it has a “robust mechanism to address complaints" with respect to its vehicles.

---

More Pictures

---

Read Quick SummarySave Time

or

Article Details

Author / Journalist: Sai Keerthi

Category: StartupsEconomyBusiness

Markets: India

Topics: Information Consumer Claims Electric Company Complaints Policy Services Service Platform Privacy

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2024-10-22 @ 04:52:29 (1 weeks ago)

News Timezone: GMT +8:00

News Source URL: yourstory.com

Language: English

Article Length: 302 words

Reading Time: 2 minutes read

Sentences: 19 lines

Sentence Length: 16 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © YourStory

News ID: 23191780

View Article Analysis

About YourStory

Main Topics: StartupsEconomyBusiness

Official Website: yourstory.com

Update Frequency: 7 posts per day

Year Established: 2008

Headquarters: India

News Last Updated: 9 hours ago

Coverage Areas: India

Ownership: Independent Company

Publication Timezone: GMT +8:00

Content Availability: Worldwide

News Language: English

RSS Feed: Available (XML)

API Access: Available (JSON, REST)

Website Security: Secure (HTTPS)

Publisher ID: #44

Publisher Details

Frequently Asked Questions