Northern Rail passengers hit out at 'rubbish' service

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Everything in the town is being killed off, because we haven't got the lifeblood, which is the people - they haven't got an easy way to get into Southport," he said."It's extremely difficult, and on a Sunday, there are no services whatsoever, so we can't get the staff in, we can't get the people in.

It said it would improve its service by getting Sunday and rest day working agreements in place and by bringing in a "sickness action plan".

Matt Rice, Northern’s chief operating officer, said the firm was "sorry for our recent performance, accept it has not been good enough and understand the impact this has on our customers".

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Article Details

Category: Business

Markets: United Kingdom

Topics: Services Northern Firm Manchester Been Train Working Plan Rail Service

Source Website Secure: Yes (HTTPS)

News Sentiment: Negative

Fact Checked: Legitimate

Article Type: News Report

Published On: 2024-11-20 @ 08:11:13 (12 hours ago)

News Timezone: GMT +0:00

News Source URL: bbc.com

Language: English

Article Length: 1005 words

Reading Time: 6 minutes read

Sentences: 37 lines

Sentence Length: 28 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © BBC Business

News ID: 23716795

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Main Topics: Business

Official Website: bbc.co.uk

Update Frequency: 7 posts per day

Year Established: 1922

Headquarters: United Kingdom

News Last Updated: 12 hours ago

Coverage Areas: United Kingdom

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Publisher ID: #43

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