New FASTag transaction norms not to impact highway users' experience: NHAI

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New FASTag transaction norms not to impact highway users' experience: NHAI - Business Standard

Quick Summary:

The clarification came after the National Payments Corporation of India (NPCI), an umbrella organisation for operating retail payments and settlement systems, introduced a new regulation with regard to delayed transactions due to inactive FASTags at toll plazas.

The National Highways Authority of India (NHAI) has clarified that users' experience on highway toll plazas will not be impacted with the implementation of new norms on FASTag transactions.

The NPCI circular aims to ensure that the FASTag transactions are settled within the reasonable time of vehicle passing a toll plaza so that customers are not harassed by late transactions, NHAI said in a statement.