Microsoft slams Delta for refusing help, outdated systems after CrowdStrike incident

Quick Summary:

After Delta’s CEO criticised Microsoft platforms as fragile’, Microsoft said Delta turned down Microsoft’s offer of technical support every day from July 19 through July 23.

Delta’s extended recovery time stemmed from the outage’s effects on an internal system used to process changes to flights and their crews.

Delta said in an emailed statement Tuesday that it “has a long record of investing in safe, reliable and elevated service for our customers and employees”.

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Article Details

Author / Journalist: Bloomberg

Category: Business

Markets: Hong Kong

Topics: July Microsoft’s Crowdstrike Technology Delta’s Bastian Offers Microsoft Letter Delta Assistance

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2024-08-07 @ 12:18:20 (4 hours ago)

News Timezone: GMT +8:00

News Source URL: scmp.com

Language: English

Article Length: 444 words

Reading Time: 3 minutes read

Sentences: 16 lines

Sentence Length: 28 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © SCMP

News ID: 21964835

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