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Microsoft rolls out ‘AI agents’ that can handle customer service, other routine tasks

The Straits Times LogoThe Straits Times6d ago

Microsoft rolls out ‘AI agents’ that can handle customer service, other routine tasks - The Straits Times

Quick Summary:

Tech giant gives customers the ability to build own virtual agents as well as releasing 10 off-the-shelf bots.

The company envisions these agents facilitating a transition from today’s traditional business routines to new work habits that are driven and increasingly carried out by AI.

These agents will be available for public preview starting in December, with a full rollout planned through 2025.“Think of agents as the new apps for an AI-powered world.


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Microsoft rolls out ‘AI agents’ that can handle customer service, other routine tasks - The Straits Times (Picture 1)

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Article Details

Category: EconomyBusiness

Markets:

Topics:

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2024-10-22 @ 07:53:00 (6 days ago)

News Timezone: GMT +8:00

News Source URL: straitstimes.com

Language: English

Article Length: 553 words

Reading Time: 4 minutes read

Sentences: 25 lines

Sentence Length: 23 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © The Straits Times

News ID: 23184500

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About The Straits Times

The Straits Times Logo

Main Topics: EconomyBusiness

Official Website: straitstimes.com

Update Frequency: 21 posts per day

Year Established: 1845

Headquarters: Singapore

News Last Updated: 3 hours ago

Coverage Areas: Singapore

Ownership: Independent Company

Publication Timezone: GMT +8:00

Content Availability: Local / Regional

News Language: English

RSS Feed: Available (XML)

API Access: Available (JSON, REST)

Website Security: Secure (HTTPS)

Publisher ID: #25

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The story "Microsoft rolls out ‘AI agents’ that can handle customer service, other routine tasks" was covered 6 days ago by The Straits Times, a news publisher based in Singapore.

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  • URL: https://beamstart.com/news/microsoft-rolls-out-ai-agents-17295557497464

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