Level AI applies algorithms to contact center pain points

Quick Summary:

Nagar is naturally optimistic about how Level AI’s platform is being and will be deployed.

Level AI can also attempt to gauge a customer’s sentiment and respond appropriately, for example highlighting for an agent that a customer is upset about a late delivery.

Level AI offers a suite of AI-powered tools to automate various customer service tasks.

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Article Details

Author / Journalist: Kyle Wiggers

Category: Technology

Markets: United StatesSingapore

Topics: Level AI Contact center Fundraising Enterprise Startups Funding Call center Startup AI

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2024-07-23 @ 13:00:00 (14 hours ago)

News Timezone: GMT -5:00

News Source URL: techcrunch.com

Language: English

Article Length: 1359 words

Reading Time: 8 minutes read

Sentences: 52 lines

Sentence Length: 27 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © TechCrunch

News ID: 21751661

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