Infosys to help Posti spruce up customer experience, efficiency with AI

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The story "Infosys to help Posti spruce up customer experience, efficiency with AI" was covered 1 weeks ago by Business Standard, a news publisher based in India.

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Infosys to help Posti spruce up customer experience, efficiency with AI - Business Standard

Quick Summary:

Indian IT services company Infosys on Thursday announced it is extending strategic collaboration with Posti to enable the delivery and logistics services provider in Finland, Sweden and the Baltics to enhance customer experience and operational efficiency.

Infosys Cobalt will leverage its Live Enterprise Application Management Platform (LEAP), a cloud-enabled platform, to provide NextGen Application Management Services for enterprises to drive their cloud journey, and enhance business productivity.

Infosys will adopt an AI-driven approach powered by Topaz, its AI-first offering using generative AI technologies, to empower Posti with operational efficiencies and service quality.