‘Indonesian firms tend to be more cautious in adopting emerging tech like AI’: WebEngage’s Hetarth Patel

Quick Summary:

Last month, India-based customer engagement and retention consulting firm WebEngage opened an office in Jakarta, Indonesia, as part of its broader Asia Pacific (APAC) expansion strategy.

Indonesia is a vibrant, fast-evolving market, and we’re seeing unique customer engagement trends here that set it apart from other Southeast Asian countries.

For businesses, the ability to use AI to create tailored messaging for each customer journey transforms the entire engagement process.

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Article Details

Author / Journalist: Sainul

Category: StartupsTechnology

Markets: SingaporeIndiaIndonesia

Topics: People Artificial Intelligence Generative AI Features WebEngage Artificial intelligence

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2024-11-04 @ 04:53:13 (1 days ago)

News Timezone: GMT +8:00

News Source URL: e27.co

Language: English

Article Length: 1318 words

Reading Time: 8 minutes read

Sentences: 1 lines

Sentence Length: 1318 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © e27

News ID: 23389202

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About e27

Main Topics: StartupsTechnology

Official Website: e27.co

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Year Established: 2006

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News Last Updated: 19 hours ago

Coverage Areas: Singapore

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Publisher ID: #10

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