IBM to Reveal Advanced Customer Experience Solutions for Utilities Industry at Conference Series Week 2024

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ibex offers a one-stop shop for utilities seeking to elevate the customer experienceFORT WORTH, Texas, April 29, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced it will be at CS Week Conference 48, in Fort Worth, Texas, April 29 to May 2, 2024.ibex will be showcasing its full suite of integrated CX solutions designed to help utilities connect, engage, and stay connected with their customers throughout the modern utility lifecycle.

Today, ibex operates a global CX delivery center model consisting of 31 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its AI-powered Wave iX solutions suite, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience.

The conference serves the educational and networking needs of electric, gas, water/wastewater and cable utilities from small to large, from municipal to investor-owned.  About ibexibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers.

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Author / Journalist: Ibex Limited

Category: Technology

Markets: China

Topics: Nasdaq:IBEX BMG4690M1010

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Published On: 2024-04-29 @ 13:00:00 (2 weeks ago)

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