How vital is a company's CEO?

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How vital is a company's CEO? - BBC Business

Quick Summary:

Boeing, Nike and Starbucks have changed their bosses, but how much difference can one person make?

It’s not something she thinks can always be taught, which is why she says so many people get "stuck" at lower levels in a company.

He explains that he decided to refocus the firm on serving customers and innovating new products, telling staff that “I have confidence that we’re all going to get us out of where we are and back on track”.