How did you do that? Almost half of businesses don't understand employee working habits

Quick Summary:

A new survey of 400 senior US and UK IT decision makers (ITDMs) finds 45 percent of organizations do not conduct any employee journey mapping, leaving them in the dark about how employees complete their work and what digital friction they face.

The study from Scalable Software finds the majority of ITDMs believe they have sufficient data on the digital employee experience (DEX).92 percent of ITDMs say they have enough insight into the configuration, stability and performance of endpoints and applications to optimize DEX.

ITDMs can lead the way in this endeavor by ensuring HR and business leaders have actionable DEX analytics to drive beneficial outcomes for employees".

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Article Details

Author / Journalist: Ian Barker

Category: Technology

Markets: United States

Topics: Burnout Digital Transformation Article DEX Hybrid work

Source Website Secure: Yes (HTTPS)

News Sentiment: Negative

Fact Checked: Legitimate

Article Type: News Report

Published On: 2024-09-11 @ 11:00:24 (14 hours ago)

News Timezone: GMT +8:00

News Source URL: betanews.com

Language: English

Article Length: 475 words

Reading Time: 3 minutes read

Sentences: 20 lines

Sentence Length: 24 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © BetaNews

News ID: 22459524

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About BetaNews

Main Topics: Technology

Official Website: betanews.com

Update Frequency: 8 posts per day

Year Established: 1992

Headquarters: United States

News Last Updated: 11 hours ago

Coverage Areas: United States

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News Language: English

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Publisher ID: #58

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