How can stores compete with speedy delivery? By slowing down.

Quick Summary:

Stores should stop trying to compete on e-commerce’s turf and focus on the sensory details and customer service unique to brick and mortar, according to WD Partners’ Lee Peterson.

The top reason for avoiding stores is that shopping "takes too much time and effort,” an indication that Amazon’s recent effort to accelerate its already speedy delivery is paying off.

Messy stores, difficulty finding items, slow checkout and poor customer service rounded out the top five.

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Article Details

Author / Journalist: Daphne Howland

Category: Business

Markets: United States

Topics: Compete Retail Slow According Peterson Delivery Partners Merchandising Retailers Stores Speedy

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2025-01-15 @ 12:08:00 (18 hours ago)

News Timezone: GMT +8:00

News Source URL: retaildive.com

Language: English

Article Length: 809 words

Reading Time: 5 minutes read

Sentences: 37 lines

Sentence Length: 22 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © Retail Dive

News ID: 25180152

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About Retail Dive

Main Topics: Business

Official Website: retaildive.com

Update Frequency: 8 posts per day

Year Established: 2012

Headquarters: United States

News Last Updated: 18 hours ago

Coverage Areas: United States

Ownership: Independent Company

Publication Timezone: GMT +8:00

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Publisher ID: #97

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