How Allstate’s CIO is leaning on gen AI to make insurance policy coverage and claims requests more effective and empathetic

Quick Summary:

Allstate says AI is doing a lot of work for the insurer's employees, but decisions are still made by humans.

But that relationship may flip as technologies advance.

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Article Details

Author / Journalist: John Kell

Category: EconomyBusiness

Markets: United States

Topics: Chief technology officer (CTO) Allstate Fortune 500 Companies Technology Insurance Chief information officer (CIO) CIO Intelligence A.I.

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2025-01-08 @ 19:11:18 (23 hours ago)

News Timezone: GMT +8:00

News Source URL: fortune.com

Language: English

Article Length: 29 words

Reading Time: 1 minutes read

Sentences: 4 lines

Sentence Length: 8 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © Fortune

News ID: 24982126

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Main Topics: EconomyBusiness

Official Website: fortune.com

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Year Established: 1929

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News Last Updated: 8 hours ago

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