Healthcare Leaders: Personalization Is When People Know They Matter

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Healthcare Leaders: Personalization Is When People Know They Matter - Forbes

Quick Summary:

These indicators help us assess our organizations to root out any systemic obstacles that keep us from unleashing the individuality of the people we lead and work with.

Alba suggested replacing huge meetings with a process more similar to speed dating.“Instead of having huge department manager meetings that aggregate all the middle management leadership for two hours and an asynchronous report out, make it a speed dating problem-solving session,” he said.“Have the individuals go interact with their peers, have those timeout or check-ins or solution zone periods and let them collaborate.

When people start to feel respected and they can see that they matter, that’s a level of personalization that will make people feel great about the work they get to do.