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FTC study finds ‘dark patterns’ used by a majority of subscription apps and websites

TechCrunch LogoTechCrunch2w ago

FTC study finds ‘dark patterns’ used by a majority of subscription apps and websites - TechCrunch

Quick Summary:

Nagging involves repeatedly asking the consumer to perform some sort of action that the business wants them to take.(Though not a subscription app, one example of nagging is how TikTok often repeatedly prompts users to upload their contacts to the app, even after the user has said no.

The study was conducted from January 29 through February 2 as part of the International Consumer Protection and Enforcement Network’s (ICPEN) annual review, and included 642 websites and apps offering subscriptions.

Obstruction is another common one found in subscription apps; it makes it more difficult or tedious to take a certain action, like canceling a subscription or bypassing the sign-up for the free trial, where the “X” to close the offer is grayed out and somewhat hidden from view.

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Article Details

Author / Journalist: Sarah Perez

Category: Technology

Markets:

Topics:

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2024-07-10 @ 20:12:20 (2 weeks ago)

News Timezone: GMT -5:00

News Source URL: techcrunch.com

Language: English

Article Length: 1564 words

Reading Time: 9 minutes read

Sentences: 61 lines

Sentence Length: 26 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © TechCrunch

News ID: 21568433

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