FTC finds that smart device makers fail to make clear how long their products will be supported

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TechCrunch 12h ago

FTC finds that smart device makers fail to make clear how long their products will be supported - TechCrunch

Quick Summary:

A new paper from the Federal Trade Commission found that many smart device makers fail to disclose to consumers how long they will provide software updates for their products.

And when staff conducted basic internet searches to track down support duration, they didn’t find the information for 124 of the devices.

FTC staff found that 161 of the 184 products surveyed did not disclose information about the device’s support duration or end date on the manufacturers’ web pages.