Freshworks cuts 13% of its workforce, impacting 660 employees

Quick Summary:

In an internal memo, CEO Dennis Woodside said the decision reflects the company’s focus on key growth areas, including AI, Employee Experience (EX), and Customer Experience (CX) offerings.

We're making these changes while our business is profitable and our AI-powered products are providing increasing customer value.

SaaS major Freshworkshas laid off around 13% of its global headcount, impacting 660 employees out of its 5,000 strong workforce.

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Article Details

Author / Journalist: Bhuvana Kamath

Category: StartupsEconomyBusiness

Markets: India

Topics: Experience Million Memo Service Customer Privacy Growth Woodside Employees Freshworks Policy

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2024-11-07 @ 02:56:41 (2 weeks ago)

News Timezone: GMT +8:00

News Source URL: yourstory.com

Language: English

Article Length: 410 words

Reading Time: 3 minutes read

Sentences: 20 lines

Sentence Length: 21 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © YourStory

News ID: 23455453

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Main Topics: StartupsEconomyBusiness

Official Website: yourstory.com

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Year Established: 2008

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