Fines and convictions for minor mistakes - how rail tickets confuse passengers

Quick Summary:

Complex rules leave many customers feeling caught out and annoyed they aren't made clearer by rail companies.

He adds they understand ticketing is complex and are talking to the government and the wider rail industry about how to simplify fares.

In September, Transport Secretary Louise Haigh outlined the creation of Great British Railways, a new body that will oversee the return of the rail network to public ownership.

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Article Details

Category: Business

Markets: United Kingdom

Topics: Railways System Fares Rail Passengers Train Says Companies Been Tickets Ticketing

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2024-10-12 @ 01:16:14 (17 hours ago)

News Timezone: GMT +0:00

News Source URL: bbc.com

Language: English

Article Length: 1155 words

Reading Time: 7 minutes read

Sentences: 35 lines

Sentence Length: 33 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © BBC Business

News ID: 23004297

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About BBC Business

Main Topics: Business

Official Website: bbc.co.uk

Update Frequency: 3 posts per day

Year Established: 1922

Headquarters: United Kingdom

News Last Updated: 20 hours ago

Coverage Areas: United Kingdom

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Publisher ID: #43

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