FHRAI accuses Zomato, Swiggy of data misuse, seeks commerce ministry action

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FHRAI accuses Zomato, Swiggy of data misuse, seeks commerce ministry action - Business Standard

Quick Summary:

However, both FHRAI and NRAI expressed scepticism, asserting that these instant food delivery services remain subsidiaries of the same parent companies.

The association also demanded that food aggregators be prohibited from competing with their restaurant partners through private labels.

The FHRAI has urged the ministry to intervene and ensure regulatory oversight, promote transparent practices, and implement data usage regulations while increasing consumer awareness.