Rajat Mohan, Partner at AMRG & Associates, explains: “Officers often struggle to analyse extensive financial records submitted by businesses, leading to delays and errors.” In some cases, overwhelmed assessing officers resort to arbitrary rejections of claims, which results in inflated tax demands.
The transition of Indian tax administration to a digitised and faceless assessment system, introduced in 2019 by the Narendra Modi government, represented a ground-breaking move toward providing a non-intrusive, non-adversarial tax ecosystem.
One of the most pressing issues with faceless assessments is the difficulty in handling extensive volumes of data submitted by large taxpayers.
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