Exotel rides AI momentum to profitability, projects doubling EBITDA growth in FY25

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Exotel rides AI momentum to profitability, projects doubling EBITDA growth in FY25 - YourStory

Quick Summary:

Exotel has catered to over 7,000 clients globally, including Ola, Swiggy, Uber, and HDFC Bank—facilitating more than 25 billion annual conversations.

Harmony, the company’s flagship AI-driven enterprise solution, integrates generative AI voice bots and Conversational Quality Analysis (CQA) to unify conversations, context, and workflows across channels.

Bengaluru-based full-stack customer engagement platform Exotel has reported profitability with positive EBITDA in the third and fourth quarters of FY24.